10 Reasons to use SERVPRO of NEDL

2/17/2022 (Permalink)

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.

1. We Get It
SERVPRO of NEDL understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

2. SERVPRO Is Qualified
Our repair and restoration team members have the best training in the industry. SERVPRO of NEDL is one of the top SERVPROs in nation. Our results will create a measurable difference for you.

3. We Respond To You Immediately
You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of NEDL can draw on more than 1,650 U.S. and Canadian locations to get the right equipment and right professionals to you faster than other companies.

4. You’re Part Of Our Team
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. We Use The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of NEDL to restore your property to preloss condition quickly, reliably, and more effectively.

6. We Practice The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. SERVPRO of NEDL professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

7. For Claim And Other Purposes, Your Loss Is Itemized
SERVPRO of NEDL can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

8. We’ll Help You Prevent Losses, Not Just Deal With Them
Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

9. We Handle Any Loss From A Natural Disaster—Big Or Small
Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

10. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

3 services SERVPRO provides after storms

2/16/2022 (Permalink)

Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by astorm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage ofstormresponse involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flooddamageshould be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients.

SERVPROXIDE Disinfects and Sanitizes!

2/1/2022 (Permalink)

One of our products SERVPROXIDE^TM is our proprietary hospital-grade disinfectant registered with the EPA. It is a stabilized chlorine dioxide-based antimicrobial which carries the EPA’s lowest toxicity rating. The product itself doesn’t carry any fragrances other than a mild cleaning odor which dissipates quickly making it a great product for people with chemical or odor sensitivities. There are many different applications for SERVPROXIDE^TM. It can eliminate odors through disinfecting and oxidation rather than just covering them up. That can be done by applying the product directly with towels or through misting or spraying which is often used when we clean HVAC systems. It has even been utilized in electrostatic spraying for an even application on surfaces inside buildings. In fact, SERVPROXIDE^TM is the disinfectant we have used when we have been asked to clean and disinfect COVID-19 in homes and businesses here in Wichita. The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar types of organisms to COVID-19 and SERVPROXIDE has EPA-approved claims against things like Feline coronavirus, Canine coronavirus, staphylococcus, E.coli, Salmonella, Rotavirus, and Swine flu. When you use SERVPRO, you can have rest at ease knowing that our team is using hospital-grade disinfectant registered with the EPA. Our chemists are even able to advise us in unorthodox situations to utilize our suite of cleaning products to clean and deodorize even the strongest and strangest combination of smells and soils.

Understanding about "Hoarding Disorders"

2/1/2022 (Permalink)

According to The American Psychiatric Association "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or workspaces. Hoarding is not the same as collecting. Collectors look for specific items, such as model cars or stamps, and may organize or display them. People with hoarding disorder often save random items and store them haphazardly. In most cases, they save items that they feel they may need in the future, are valuable, or have sentimental value. Some may also feel safer surrounded by the things they save. Hoarding disorder occurs in an estimated 2 to 6 percent of the population and often leads to substantial distress and problems functioning. Some research show hoarding disorder is more common in males than females. It is also more common among older adults--three times as many adults 55 to 94 years are affected by hoarding disorder compared to adults 34 to 44 years old.

What is Hoarding?

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread outside the home as well, to storage facilities, or even the garage or yard.

How can SERVPRO Help?

SERVPRO can encounter hoarding situations in several different ways. We may be called for a fire or water loss and find the hoarding situation when we arrive on-site. We will communicate with the insurance company regarding the customer's contents coverage and after approval, contents can be packed out and possibly cleaned, dried, and stored in our temporary storage in our warehouse so work on the fire or water loss can begin. Another way SERVPRO encounters hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members. These phone calls normally take place after a death has occurred. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO  is here to help make the situation “Like it never even happened.”

Why Should We Spend Extra Time Extracting from a Water Damage? SERVPRO Knows Why!

3/29/2021 (Permalink)

Water damage can equal fire in the amount of destruction it can cause. Along with the visible signs of saturation and warping in building materials and contents, there can be mold and foul odors that remain if you do not use a professional service to remove and restore your property.

When SERVPRO of NEDL start to clean, our technicians spend extra time on the water removal step, because the more moisture we remove on the front end means less drying time. Recently when our technicians worked cleaning up a pipe break behind a kitchen cabinet, the water had flowed from the tile flooring to the point where the carpeting began in the living room. The cabinets were backless, and because the homeowner had left them open, there was surprisingly little moisture remaining around the source of the water loss.

Why SERVPRO? Our technicians are certified in a diverse array of restoration sciences and arrive with the right equipment to mitigate any size property loss from water, fire, or other situation. The homeowner had placed towels down between the kitchen floor and the living room in an attempt to stop water but had in fact, exacerbated the issue by making it easy for the water to travel through the towel and into the carpet and padding. Soft probes confirmed the moisture had penetrated less than a foot into the carpeting and weighted extractors were used to push the moisture out of the carpet padding as much as possible.

Once our technicians are satisfied they have removed as much residual moisture as possible, they set-up dehumidifiers and air movers to dry the rooms. The air movers are angled to blow across surfaces where it causes water vapor to rise and in turn, is captured by the dehumidifiers and expelled. Thorough drying of the kitchen and carpeting, followed by hand cleaning and disinfecting took care of the lingering odors left behind by the dampness.

"Like it never even happened." - Call your local SERVPRO Today.
SERVPRO of Northeast Delta Lands
662-289-7473

How SERVPRO Helps Adjusters Serve Clients Better

2/17/2021 (Permalink)

How SERVPRO Helps Adjusters Serve Clients Better

When disaster strikes, business owners turn to you, their insurance adjuster, for guidance and assistance. Working with a capable and committed team of professionals to help resolve the insurance claim helps you best serve your clients. It's crucial to manage claim costs but also provide the best services for your clients, so SERVPRO prioritizes mitigation results as well as customer satisfaction.

1. Commitment to Adjusters and Clients
As a preferred vendor for many insurance companies, SERVPRO is dedicated to helping you navigate your clients' claims effectively. You have a lot on your plate and you need to deliver top results. A quality emergency disaster response team helps you by performing top-notch restoration work and communicating with your client on project updates. Response teams who offer 24-hour service are your best choice.

2. Commitment to Documentation and Communication
Disaster response and recovery projects can be complex. Our Claims Information Center has everything you need to make the best decisions for the project. With fast, accurate, and reliable information at your fingertips, you're in the best position to manage the claim. Professional damage mitigation processes coupled with a complete electronic job file make your job as the insurance adjuster easier and smoother. You have full access to the job file, job cost data, and comparisons to industry standards with the click of your mouse.

3. Commitment to Standards and Service
We know you must choose your vendors wisely. As leaders in the fire and water cleanup and restoration industry, all of our technicians are trained to IICRC standards and you can trust that only qualified vendors will be assigned to your projects. We offer a Customer Care Center and have a local presence as well as the resources and reach of the corporate office to best serve you and your customer.
As an insurance adjuster, you need to focus on the insurance claim and policy, not haggle with vendors. SERVPRO is dedicated to delivering quality restoration and customer service in all aspects of the project.

Hidden Water Damage Dangers

2/16/2021 (Permalink)

SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-289-7473.

When people think about water damage, they think about a major event such a busted hot water heater, water rushing from the bathtub into the lower floors, or an overflowing toilet spilling water all over the bathroom. Unfortunately, hidden leaks can be as costly if they go unnoticed for a long time.  

A cracked water line could cause a slow drip behind the fridge that could damage the wall behind it, rot the underfloor and end up ruining the cabinets around it. Unless you notice a puddle of water or start smelling a musty odor around the appliance, it is hard to spot the damage until it is too late.

Take the time to walk around your home and check around the toilets, under the kitchen sink, bathroom sinks, hot water heater, fridge, freezer, washing machine, dishwasher, etc. Regularly inspect the crawlspace, attic, and basement for signs of long-term water damage, leaks, and mold.

If you are dealing with moisture issues, you can call SERVPRO of Northeast Delta Lands 662-289-7473.

Practicing Fire Drills

2/2/2021 (Permalink)

Who else used to love fire drill days?!

We all remember those days when fire drills happened in school! Most of us loved them because it was a time to get a small 20-minute break from our classes, unless you had to stand out in the blazing heat or freezing cold, right?! Well did you know that fire drills are not just for schools, they should be practiced by businesses and even with your families in case of an emergency happening! There is nothing better than being prepared ahead of an emergency. It is crucial to the safety of all that everyone knows more than one way to exit your building or home. Important things to cover are a designated meeting spot (a safe distance from the structure where a headcount can be taken to inform first responders of anyone left in the building), and what to do should you not be able to have an escape route.  Here at SERVPRO of NEDL, we suggest that you regularly perform a “fire drill” so that the plan is understood and walked through. That your peers or family members know what to do and how to keep themselves and others safe. If disaster should strike your home or business, know that SERVPRO of NEDL is ready 24/7, 365. Call us at 662.289.7473 to help walk with you through the cleanup and repairs if an emergency happens in your home or commercial business. 

IICRC Certified Firm

2/2/2021 (Permalink)

SERVPRO of NEDL is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provide training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Experience is our Name

1/21/2021 (Permalink)

Gary Kern receiving certificate and gift for 20 years of service from owner Gary Rigby.

SERVPRO of Northeast Delta Lands celebrated with Gary Kern for 20 years of service.  Gary is one of our Crew Chiefs and started with SERVPRO of Northeast Delta Lands only 2 years after the company began.  Gary started as a technician and has worked his way into a lead crew chief.  We want to thank Gary for his many years of service to our company and our clients.  

The service we provide our clients shows in employees like Gary and the experience they bring to the table.  We have numerous employees with well over 10 years experience in the fire and water mitigation field and hope they all get to celebrate just like Gary with 20 years. With over twenty years experience in this industry SERVPRO of Northeast Delta Lands is here to help you.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Northeast Delta Lands, 662-289-7473]

 Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Northeast Delta Lands is an IICRC Certified Firm

2/6/2020 (Permalink)

SERVPRO of Northeast Delta Lands is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Northeast Delta Lands

SERVPRO of Northeast Delta Lands specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

What are those Noisy Water Pipes Saying?

2/6/2020 (Permalink)

What is that noise?!

Home Lightning Strikes happen roughly twice a year!

12/20/2019 (Permalink)

Strikes happen an average of twice a year

Here at SERVPRO of Northeast Delta Lands, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Northeast Delta Lands' mitigation team has the ability to do a chem-sponge technique that was used to clean soot off of the walls. In doing this, SERVPRO of Northeast Delta Lands can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and completed the entire project quickly; from the first contact to completion Here at SERVPRO of Northeast Delta Lands, we are proud to serve our local residents, especially when the worst happens. Why chose SERVPRO? Because in the event of fire damage or water damages large or small, we’re here to help. Call us Northeast Delta Lands at (662) 289-7473

Any Time, Any Problem, SERVPRO of Northeast Delta Lands is Ready to Help with Restoration Services

12/19/2019 (Permalink)

Why SERVPRO?

Getting Rid of Unpleasant Odors in your Home

12/19/2019 (Permalink)

Don’t live a life full of unpleasant smells

Odors from smoke, pets, decomposition or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO provides specialized services that can rid your home or business of offensive odors left by smoke, mold or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, we use SERVPRO’s own proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Along with our proprietary line of cleaning products SERVPRO of Northeast Delta Lands uses various techniques and equipment to treat odors. These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Some of the tools we use include: Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke and more without the use of chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process; though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke, as well as biohazard jobs, water damage, crime scene situations, and animal odors. Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors. Whether you are a building manager who needs an apartment cleaned for the next tenant or homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority. Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Northeast Delta Lands is here to help make it “Like it never even happened.” Call us, at (662) 289-7473

Did you know??

12/19/2019 (Permalink)

SERVPRO of Northeast Delta Lands is always here to help! Call us today at 662-289-7473.

SERVPRO is recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide.  Did you know that SERVPRO Franchise Professionals offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners too?