How SERVPRO Helps Adjusters Serve Clients Better

2/17/2021 (Permalink)

How SERVPRO Helps Adjusters Serve Clients Better

When disaster strikes, business owners turn to you, their insurance adjuster, for guidance and assistance. Working with a capable and committed team of professionals to help resolve the insurance claim helps you best serve your clients. It's crucial to manage claim costs but also provide the best services for your clients, so SERVPRO prioritizes mitigation results as well as customer satisfaction.

1. Commitment to Adjusters and Clients
As a preferred vendor for many insurance companies, SERVPRO is dedicated to helping you navigate your clients' claims effectively. You have a lot on your plate and you need to deliver top results. A quality emergency disaster response team helps you by performing top-notch restoration work and communicating with your client on project updates. Response teams who offer 24-hour service are your best choice.

2. Commitment to Documentation and Communication
Disaster response and recovery projects can be complex. Our Claims Information Center has everything you need to make the best decisions for the project. With fast, accurate, and reliable information at your fingertips, you're in the best position to manage the claim. Professional damage mitigation processes coupled with a complete electronic job file make your job as the insurance adjuster easier and smoother. You have full access to the job file, job cost data, and comparisons to industry standards with the click of your mouse.

3. Commitment to Standards and Service
We know you must choose your vendors wisely. As leaders in the fire and water cleanup and restoration industry, all of our technicians are trained to IICRC standards and you can trust that only qualified vendors will be assigned to your projects. We offer a Customer Care Center and have a local presence as well as the resources and reach of the corporate office to best serve you and your customer.
As an insurance adjuster, you need to focus on the insurance claim and policy, not haggle with vendors. SERVPRO is dedicated to delivering quality restoration and customer service in all aspects of the project.